SUPPORT

Voluntary Recall Information

What To Do In Case Of a Recall

To ensure your safety and satisfaction with our tires, if you believe you are affected by a recall do not wait to receive a notification. Instead, please contact your nearest Cooper® Tires retaileror contact:

Cooper’s Consumer Relations Department at 800-854-6288

If the tire retailer inspection verifies that you have a tire or tires that are part of a recall, it/they will be replaced with new tire(s) and will be mounted and balanced at no charge. Should any questions or issues arise while tires are being inspected or replaced, please call Cooper’s Consumer Relations Department at 800-854-6288.

If you are affected by a recall, and we or your Cooper® Tire retailer fail to replace your tire without charge and within a reasonable amount of time, you may submit written notification to the Secretary of Transportation at the following address:

National Highway Traffic Safety Administration 1200

New Jersey Avenue, SE

Washington, DC 20590

or

Phone the National Highway Traffic Safety Administration’s Vehicle Safety Hotlineat

at 888-327-4236 (TTY 800-424-9153)

or

Go to www.safercar.gov

NHTSA Recall No. - 21T-002 affecting Canadian Tire, Cooper and Mickey Thompson.

NHTSA Recall No. - 19T-005 affecting Cooper® Discoverer™ and Cooper® Evolution™ Tires.

NHTSA Recall No. - 19T-006 affecting Roadmaster™ RM852 EM tires.

Online Resources

National Highway Traffic Safety Administration’s (NHTSA) databases can provide you with additional in-depth information about tire safety and recalls for all tire brands and manufacturers. NHTSA Recall Page

The U.S. Tire Manufacturers Association (USTMA), of which Cooper® is a member, offers an online tire recall search tool to help you identify whether a tire is subject to a recall. The search tool covers its member companies’ tire recalls since 2000.

The recall search tool works by entering a tire identification number (TIN) that is found on the sidewall of every tire sold in the U.S. The TIN begins with the letters “DOT.” If a tire is subject to a recall by an USTMA member, contact information is provided to learn about possible remedies.

USTMA Tire Recall Lookup